Can I be a Sponsor?
Yes. Anybody can be a Sponsor. You will need either (a) a PayPal account, or (b) a debit or credit card. You will be asked for your details when you pledge to a project.
How do I make a pledge?
Simply hit the 'Sponsor This Project' button at the right-hand side of the page and follow the on-screen instructions.
When will I be charged?
Projects can accept PayPal or payment cards. If the project you pledge to achieves its minimum needed, your card or Paypal account will be charged after the project deadline - which can be seen on the project page. If the project is unsuccessful no money changes hands, so your card/account is not charged. After the project deadline, PayPal payments take up to 24 hours to process, and card payments take up to 7 days.
What happens if a project does not achieve its minimum needed?
Nothing! No money changes hands. This is all-or-nothing funding.
Can I pledge anonymously?
Yes. When you make a pledge you will be given the option of displaying:
a) your name and the value of you pledge; b) just your name; or c) remaining completely anonymous. Please note that you will not be anonymous to the Crafter - only to the public.
Is the value of my pledge made public?
Not automatically. We leave it entirely up to you to decide whether your name and contribution should be displayed as described above.
Will you notify me if the campaign is successful?
Yes. You will receive an email regardless of whether the campaign is successful or not.
Can I change my pledge?
You will not be allowed to amend an existing donation but you can add another one.
How do I change my credit card details before funding ends?
Please visit PayPal and log in to change your credit card details. If you paid directly by card, please get in touch with Hubbub at email@example.com
What happens if my credit card is declined?
Don’t worry, if this happens you will be sent a re-pledge link so you can make sure you have the necessary funds available and re-donate.
Can I change my reward selection? Sorry, no. Pompey need to be able to manage the quantity of their rewards so changes could cause problems for them. You can make another pledge if there is a reward you particularly want.
Can I get a reward if I live in a different country?
Yes. But Sponsors are encouraged to select a higher donation level to counter the postage and packaging cost incurred to the Crafters in the process of sending out rewards.
When will my reward be delivered?
If the campaign is successful, your reward will be delivered at the approximate delivery date stated on the campaign page. If you would like more information, you can contact Pompey directly through our contact page.
What do I do if the rewards haven't yet been delivered?
The delivery of rewards is a tough part of the crowdfunding process, especially where there are large numbers of rewards to send out or they have problems with the organisations producing their rewards. We will communicate any problems to you and we ask for your understanding here. However, if you wish to inquire further, you can contact us directly through our contact page.
Baseball Cap (one size)/Swim Cap (one size)/T-shirt (S, M, L, XL) Orders for these Reward items will be placed following the completion of the crowdfunding campaign, and dispatched as early as possible in 2016.
We will send an e-mail to all donors who have requested a New York to London Swim T-Shirt to confirm which size you require. If no response is received within a week of the e-mail being sent out and we have no size information for you, we will send out a Large T-Shirt by default.
We will be unable to send alternative items, re-send different sizes or deliver to different addresses after initial dispatch.
Training Swims on the south coast will take place during June-August 2016. Location(s) to be determined depending on where project backers are based. Dates will remain subject to local weather conditions.
Google Hangouts will be arranged during 2016 for groups of up to five backers at a time while preparation, training and corporate partner fundraising is still in progress. If you would prefer you can delay your hangout until the swim is in progress, from April 2017 onwards and Michael will join you from the support boat in the Atlantic. In the event of the swim not going ahead as planned, hangouts from the support boat will be undeliverable and unfortunately we will not be able to offer a refund.
Refunds - Please note all of the following events are subject to the full funding (in excess of £2m) being reached through corporate sponsorship for the swim to be able to go ahead. The initial £20,000+ that we are raising in this crowdfunding project will go towards funding efforts to secure sponsorship and any excess funds towards support boats, equipment and crew for the swim. In the event of the swim not going ahead or not finishing as planned these events will not take place and unfortunately we will not be able to offer a refund.
VIP Hospitality Boats and Swimming alongside Michael in the English Channel - The duration of Michael’s swim has an undetermined length and as such we cannot as yet specify a date for the VIP Hospitality Boat trips. He is expected to reach the English Channel in August or September 2017. Boats will be organised as Michael approaches Cornwall from the Atlantic and this will allow for at least 2-4 weeks notice to ticket holders. Departures will be from a south coast port(s) but at this stage the exact location(s) cannot be confirmed. Transport to and from the embarkation point is not included. All dates will remain subject to local weather conditions at the time.
Gala Dinner - A post-event Gala Dinner event will be held in London a number of weeks after Michael has finished the historic swim. The date and exact venue will be communicated to ticket holders at least a month in advance.
New York Package – 2 x direct economy return flights will depart from a London airport to New York either late March or early April 2017. Hotel accommodation in New York (room only) will be provided for 3 nights, this will be in a 5 Star hotel and you will have the choice of either 1 x Double or 1 x Twin room per package. You will meet Michael prior to the event and be present when he steps in to the Hudson River to start the swim.